Return/Exchange Policy
Exchanges (if applicable)
Please check your product as soon as you receive and provide details for exchange. Your items will need to be returned if approved within 24hrs after receiving. We will check the tracking to ensure we were contacted the same date the item was delivered. If you need to exchange it for the same item, send us an email at support@mygirlythingzbykey.com and send your item to: PO Box 1523 Austell, GA 30168.
There may be exception to the owners descretion on returns, however there will be a 10% restocking fee deducted.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your return. Please note we only provide boutique credit.
Sale items (if applicable)
Only regular priced items may be returned, unfortunately sale items cannot be returned.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.